Candle Safety

Scented candles are a wonderful addition to the ambiance and character of your home. It is worth remembering though that, having a naked flame, care should be exercised when using to avoid accidents. Please read through the following safety guidelines and follow when burning candles.

Before Lighting

  • Prior to use, please read and follow the manufacturer’s use and safety instructions carefully.
  • Remove all packaging and labels before lighting your candle.
  • Place candles on a stable, level surface.
  • Always place candles on a non-flammable, heat-resistant surface – candles can become hot in use. Do not place directly on surfaces that may be damaged by heat such as polished finishes, wood, plastic or TV sets. Table mats are NOT suitable.
  • Remove any excess wax from the wick before lighting.
  • Before each light, ensure the wick is trimmed to 3-5mm.
  • Ensure the candle is free from debris – including match or wick debris – before lighting.
  • If the candle has been left out for long periods of time without a burn, ensure that the surface is clean and free from all dust & dirt, which can catch light.
  • For candles that do not have their own holder, use candle holders which are specifically designed for candle use.

Whilst Alight

  • Place burning candles at least 10cm away from other candles and ensure there is ample clear space above the candle for heat to disperse.
  • Keep candles out of reach of children and pets.
  • Keep lit candles away from all flammable materials and accessories such as hanging fabrics, bedding, carpets and papers.
  • Never leave a candle burning unattended.
  • Burn candles in a well-ventilated room, but keep away from draughts.
  • If the flame becomes too high or flickers repeatedly extinguish, trim the wick and relight.
  • Do not burn a candle longer than the manufacturers recommended time, or 4 hours – whichever is shorter.
  • Do not allow the flame to touch the container
  • Don’t burn the candle all the way down. Extinguish the flame if it comes too close to the holder or container. For a margin of safety, discontinue burning a candle when 2 inches of wax remains or ½ inch if in a container.
  • Never touch or move a burning candle.


  • Always extinguish candles before going to sleep or when leaving a room. Make sure the candle is completely out and the wick is no longer glowing.
  • Use a candle snuffer to extinguish candles. Do not blow them out, and never use water to extinguish a candle.
  • Once extinguished ensure the wick is in the centre of the container, as wicks can move in a wax pool.
  • After extinguishing, allow to cool completely before moving.


  • Keep candle holders free from wax residue.
  • Discard candle when burned down to ½ inch in height.

More about our fragrance Sample Service

Our fragrance sample service is our way of helping you browse and experience our wonderful fragrances freely, so that you can choose the perfect candle or reed diffuser to buy.

What are fragrance samples?

The samples are made up of card strips that are infused with your chosen fragrance, these are contained within separate ziplock bags.

Order your selection of fragrance samples by clicking "Add a sample of this fragrance to my cart" on the product page of a candle or reed diffuser.

You may choose up to 6 fragrance samples for a deposit of £2.00. This deposit will be refunded on your later purchase.

Find out more on our Shopping With Us page

How to get the most out of a fragrance sample

To experience the fragrance, make sure the bag is fully aerated, especially round the card strip. Hold the bag to your nose and inhale. For a more intense fragrance with wax samples, squash the wax in the bag between your thumb and forefinger to warm it and increase the surface area.

Use the fragrance samples to find your perfect candle

Once you've received your fragrance samples and chosen your favourite, you can then browse all the candles that we have in stock of that fragrance by visiting our find my fragrance page.

Start Off With 6 Free Fragrance Samples

Start your journey to your next perfect fragrance by subscribing to our mailing list and receive your first 6 free!


We'll send you card strips, imbued with your chosen fragrances to help you decide which candle to buy.


For more information on how our fragrance sample service works, please see our shopping with us page for more information


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Start Off With 6 Free Fragrance Samples

To help start your journey to your next perfect fragrance, we are offering your first set of fragrances samples for free!


Subscribe to our mailing list below and receive a voucher that will give your first 6 samples at no charge.


For more information on how our fragrance sample service works, please see our shopping with us page for more information


Thank you! You will receive an email with your voucher code shortly!